You have no items in your shopping cart.


Terms and Conditions

Terms and Conditions

Please read the following carefully as it contains terms and conditions that are part of your agreement with in the event that you proceed with a purchase. The use of this site is governed by the terms and conditions set out herein and by proceeding with a purchase using this site, you shall be deemed to accept these terms and conditions.


Prices displayed are in Malaysia Ringgit and are subject to change without notice.


Payment for orders can be made by credit card, online interbank transfer, cash, cheque or telegraphic transfer (TT). Goods will only be delivered upon receipt of full payment for the cost of purchase and delivery charges.


Delivery charges are the responsibility of the customer and fees commence with a minimum applicable fee and may vary from time to time (except for any special promotion offered by us as shown on our Delivery Charges page). will not dispatch orders to Post Office box addresses.

All reasonable efforts to deliver your order will be made by However, customers are responsible to have someone at the delivery address to receive delivery and sign for the same. We shall not be responsible for delivery being received by unauthorised persons. Any cost for re-delivery will be passed to the customer if the delivery address is unattended at the time of delivery.

For stocks which are labelled as available, time for delivery of goods is expected to be within 5 working days but can be expected to take up to 14 days. If for any reason is unable to dispatch goods within a two week period from date of order, we will contact the customer and advise the expected dispatch date. Should this be unsuitable to the customer, we will offer a full refund of the payment paid.

For stocks which are labelled as pre-order, time of delivery of goods will depend on stock availability. We will contact the customer and advise the expected dispatch date. If the expected dispatch date is suitable to the customer, the order will be processed and arrangement for delivery will be made.

Any damage or loss to the goods during carriage or delivery to the nominated address of the customer will not be the responsibility of and there will be no refunds.

Return and Refunds: 

All items sold are not refundable or exchangeable. In the event of damaged, missing or incorrect goods received, these matters must be reported to within 48 hours of receipt. This can be done via email to and your email will be replied within 48 hours from the receipt of your email. 

In the event that incorrect goods are delivered, shall have no responsibility to replace the same in the event that the goods are removed from their packaging. 


Biomed-Global provide one year warranty on device product from the date of delivery, this warranty does not cover on the battery and consumable products. If you wish to obtain information regarding the manufacturer's warranty which are not found below, please e-mail to us at

Prodigy Glucose Monitoring System Products: 

Lifetime Warranty: DDI extends a Lifetime Warranty to consumers who purchase a new Prodigy® Brand Meter. Under this Lifetime Warranty, your new meter is covered from the original date of purchase, as long as it has not been modified, altered, or misused. Under this Lifetime Warranty, DDI will replace, free of charge, the Meter if it is defective in material or workmanship.


Disclaimer: will make a reasonable effort to ensure that shipping information, product price(s), product description(s) and other information on this site is correct. will not be liable for any loss or damage of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, punitive and consequential loss or damage.

You agree to indemnify and hold, its partners and employees, harmless from any loss, liability, claim or demand, costs or expenses of any kind, including attorney's fees and/or other fees or expenses, made by any third party due to or arising out of your use of this website. does not have control of and cannot guarantee that any content on third party links from this website will be safe from viruses, inaccurate information, or inflammatory material. may withdraw items from sale and alter prices, products and or details of product specifications at its discretion and without notice. reserves the right to change these Terms & Conditions at any time and without notice. All changes are effective upon posting at this website.

Please also take note that actual colours of the products appearing on your monitor may differ according to your monitor's settings. These terms and conditions should be read with the other terms and conditions applicable to the use of this web site.